Refund and Cancellation Policy

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Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the products provided,

Cancellation Policy:

If the order or the item(s) that you want to cancel, you can write to our customer support team on support@eabat.in or call us on +91 9140026233 and Provide us with your order ID details and your request to return/refund your order. Once we receive the product(s) back and verify its packaging/condition, we will refund your money within 14 working days.

Refund Policy

In case any client is not completely satisfied with our products we can provide a refund. For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made.

Returns will not be accepted under the following conditions:

  • 1. Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged
  • 2. Serial Number is tampered
  • 3. Defective products that are covered under Seller/Manufacture's warranty
  • 4. Product is used or altered
  • 5. If request is initiated after 5 business days of order delivery
  • 6. Product is damaged due to misuse/overuse

Please note: For certain marketing campaigns or mega sale periods, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care.

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